Privacy Policy

Last updated: 11 November 2026

This policy explains how we process the personal data of visitors to the CPLrobotics website and of people who contact us through the form, pursuant to Article 13 of Regulation (EU) 2016/679 (GDPR).

1. Data controller

Copylink Srl, VAT 10543570963
Milan office: Piazza Emilia 1, 20129 Milan, Italy
Operational headquarters: Via del Commercio 13a, 27010 Cura Carpignano (PV), Italy
Email: info@copylinksrl.it · Phone: +39 0382 1571034

CPLrobotics is the innovation lab of Copylink Srl: the controller of data collected through this website is Copylink Srl.

2. What data we process

Browsing data. The server hosting the website automatically records some technical data needed for its operation and security, such as IP address, date and time of the request, page visited, browser and device type. This data is not used to identify visitors.

Data you provide. If you fill in the contact form or write to us, we process the data you enter: name, business or company, email, phone, robot of interest and message text.

Meta pixel (only with your consent). If you accept marketing cookies in the banner, the website loads the Meta pixel, which detects visits and the sending of a contact request and links them to our Facebook and Instagram campaigns. Meta may receive your IP address, browser identifiers (the _fbp and _fbc cookies), pages visited and the contact event. If you reject, the pixel is not loaded and no data is sent to Meta.

The website does not use any other analytics or profiling tools. Fonts and graphics libraries are hosted on the same server as the website, so browsing does not send data to other third-party services.

3. Why we process it and on what legal basis

• To answer your requests, send you information about the robots and arrange demonstrations or quotes: pre-contractual measures taken at your request (Art. 6(1)(b) GDPR).
• To keep the website working and secure, including preventing abuse and automated spam: the controller's legitimate interest (Art. 6(1)(f) GDPR).
• To comply with legal obligations, such as tax and accounting, if the request leads to a contract: legal obligation (Art. 6(1)(c) GDPR).
• To measure how well our Facebook and Instagram campaigns work, using the Meta pixel: your consent (Art. 6(1)(a) GDPR and Art. 122 of the Italian Privacy Code). You can withdraw it at any time from the “Cookie preferences” link at the bottom of the pages, without affecting processing already carried out.

We will not use your data to send newsletters or promotional messages without your specific consent.

4. Required data

Your name and at least one contact (email or phone) are needed to reply to you. The other fields are optional. Without the required data we cannot follow up on your request.

5. How we process data

Data is processed electronically by authorised staff, with security measures suited to protecting it from unauthorised access, loss or disclosure. No decisions are made solely by automated processing, including profiling.

6. Who may receive it

Data may be processed by Copylink Srl staff and by suppliers who help us run the website and email (for example the hosting provider and Formspree, the service that receives and forwards requests sent through the website forms), appointed as processors under Art. 28 GDPR. Data is never published or sold.

If you consent to the pixel, the data collected is also processed by Meta Platforms Ireland Limited (Merrion Road, Dublin 4, Ireland). For the collection and transmission of data through the pixel, Copylink Srl and Meta Platforms Ireland Limited are joint controllers; for later processing Meta is an independent controller under its own Meta privacy policy.

7. Transfers outside the European Union

Data sent through the website forms is handled by Formspree, a provider based in the United States, so it may be transferred outside the European Economic Area. The transfer takes place with the safeguards set out in Art. 44 et seq. GDPR, such as the European Commission's standard contractual clauses or the provider's participation in the EU-U.S. Data Privacy Framework. The same applies to data that Meta may transfer to the United States if you consent to the pixel.

8. How long we keep it

• Contact requests: for as long as needed to handle them and up to 24 months after the last contact. If the request leads to a contract, data is kept for the duration of the relationship and then for the periods required by law (usually 10 years for tax documents).
• Browsing data: for as long as strictly necessary for website security, usually no longer than 12 months, unless needed to investigate offences.
• Meta pixel cookies (_fbp, _fbc): up to 90 days, and only if you gave consent. Data already sent to Meta is kept by Meta under its own policy.

9. Your rights

At any time you can request access to your data, rectification, erasure, restriction of processing and data portability, and you can object to processing based on legitimate interest (Arts. 15–22 GDPR). You can also withdraw your consent to marketing cookies at any time from the “Cookie preferences” link. To exercise these rights, write to info@copylinksrl.it.

If you believe the processing breaches the law, you can lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it) or with the authority of your country of residence.

10. Cookies

For the use of cookies, see the Cookie Policy.

11. Changes

This policy may be updated. The date of the latest version is shown at the top.